These terms govern your activity as a A-TaSA partner (VTC, Delivery and/or Carpooling) in Benin. By continuing, you agree to be bound by these terms.
ATASA Group operates in Benin across three activities: transport (VTC), parcel delivery (Delivery) and carpooling. As a partner, you join a team of verified professionals responsible for safely transporting clients or delivering parcels. By signing up as a A-TaSA partner, you unreservedly accept these Terms, whatever activity (or activities) you carry out. Your main responsibilities: - Pick up the client or parcel at the agreed point - Drive the client, or deliver the parcel, under good conditions - Complete every job in the application - Maintain professional conduct
The A-TaSA platform is published and operated by ATASA Group, Société à responsabilité limitée (SARL), registered with the Trade and Personal Property Credit Register (RCCM) of Cotonou under number RB/CO/26 B 43301 and identified under taxpayer number (IFU) 1200901598609, whose registered office is located at [ADRESSE DU SIÈGE À COMPLÉTER].
To join A-TaSA as a partner, you must: - Be at least 18 years of age - Have a valid Beninese phone number (+229) - Have a means of transport suited to your activity (valid vehicle and driving licence for VTC/Carpooling, motorbike/bicycle/car for Delivery) - Provide a valid ID document - Have a clean criminal record - Create an account with your real information Any account created with false information will be suspended immediately. A-TaSA reserves the right to refuse or suspend any partner who does not comply with these terms.
As a A-TaSA partner, your GPS location is shared in real time with: - The client (or the parcel's sender/recipient) — to track the vehicle's arrival or the delivery's progress - ATASA Group — to optimize operations An initial position is recorded during setup to initialize your service area. It is then updated only while you are "Available" or on an active job. It is never used as a personal address nor shared for third-party commercial purposes. Geolocation is mandatory to carry out A-TaSA professional activity. Without a valid GPS position, you will not be able to go available or receive a job.
Earnings per job: Your earnings are calculated automatically based on the distance travelled and the base fare set by A-TaSA. You see the exact amount before accepting each job. Cash collection: For jobs paid in cash, you collect the amount from the client and remit it to A-TaSA under the agreed terms. Mobile Money payments: Earnings from jobs paid online (MTN MoMo, Moov, Celtis) are paid directly into your Mobile Money account. Payment frequency: Payouts are made according to the schedule set by ATASA Group. Any payment dispute must be reported within 48 hours.
Every job follows this strict process: 1. You receive a job notification 2. You accept the job in the application 3. You go to the pickup point (client or parcel) 4. You pick up the client, or collect the parcel 5. You drive the client, or deliver the parcel, to its destination 6. You complete the job in the application (ATX code for a delivery) 7. The job is confirmed and your earnings recorded A job cannot be confirmed in the system until it has been explicitly completed from the application.
As a A-TaSA partner, you agree to: - Drive carefully and follow traffic laws - Treat every client (and every parcel) with care and professionalism - Keep your vehicle clean and in good condition - Immediately report any incident or problem - Keep your status up to date in the application - Not accept jobs outside the platform Applicable sanctions: - Warning for a first minor infraction - Temporary suspension for repeated infractions - Permanent suspension for serious misconduct (dangerous driving, theft, damage, fraud) A-TaSA reserves the right to withhold earnings in the event of an unresolved dispute.
Data collected about partners: - Identity information (name, surname, email, phone number) - GPS location during service hours - History of jobs performed (rides and deliveries) - Client ratings and reviews Use of data: Your data is used to manage your account, optimize operations and ensure client safety. It is never sold to third parties. You have the right to access, correct and delete your data by contacting our customer service (see section below).
Customer service For any question about your partner activity, a job or a payment: Phone: 01 62 15 09 09 Technical support To report a problem related to your account, the application or how it works: Phone: 01 47 61 09 09 Email address: contact@a-tasa.com Website: atasa.com Any complaint submitted through these channels is handled within a maximum of 48 hours.
These terms are governed by the law of the Republic of Benin. Any dispute shall be submitted to the competent court of Cotonou. A-TaSA reserves the right to modify these terms at any time. You will be notified of any material change. © 2026 ATASA Group Cotonou, Republic of Benin All rights reserved.
Dernière mise à jour : April 2026 · A-TaSA
